Privacy Policy

Last Updated: September 30, 2025

1. Information Collection

Information provided directly may include:

• Name and contact information (phone number, email address)
• Location information (city, state, zip code)
• Treatment preferences and needs
• Any other information provided during consultation

Certain information is automatically collected when visiting the website:

• IP address and browser information
• Pages visited and time spent on site
• Referring website information
• Device and operating system information

2. How Information Is Used

Collected information is used to:

• Match individuals with appropriate treatment facilities
• Contact regarding treatment options
• Respond to inquiries and requests
• Send information about treatment resources
• Improve matching services
• Comply with legal obligations

3. Information Sharing

Information may be shared with:

• Treatment facilities that match needs and preferences
• Network of treatment centers for matching purposes
• Service providers who assist in operations
• Legal authorities when required by law
• Emergency contacts if an individual is in crisis

4. Third-Party Treatment Facilities

When connections are made with treatment facilities, those facilities have their own privacy policies. Reviewing their privacy practices before engaging with them is encouraged. This service is not responsible for the privacy practices of independent treatment centers.

5. Data Security

Reasonable security measures are implemented to protect personal information. However, no method of transmission over the internet is 100% secure. Absolute security of information cannot be guaranteed.

6. User Choices

Available options include:

• Opt out of communications by making contact
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information (subject to legal requirements)

To exercise these rights, contact (615) 719-8585 or [email protected].

7. Cookies and Tracking

The website uses cookies to:

• Remember user preferences
• Analyze website traffic
• Improve user experience

Cookies can be disabled through browser settings, but this may affect website functionality.

8. Children's Privacy

Services are not intended for individuals under 18 years of age. Personal information from children under 18 is not knowingly collected. If a parent or guardian believes information about a child has been collected, please make contact.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact (615) 719-8585.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The updated version will be indicated by an updated "Last Updated" date. Continued use of services after changes constitutes acceptance of the updated policy.

11. Medical Disclaimer

12. Third-Party Service Disclosure

Nashville Recovery is a third-party matching service that connects individuals with treatment facilities. This is not a treatment center and medical services are not provided directly.