Terms of Use Agreement

Effective Date: September 30, 2025

1. Nature of This Service

Images of facilities displayed on this website are representative of partner treatment centers in the network and are used for illustrative purposes only.

2. Use of the Website

This website may be used only for lawful purposes and in accordance with these Terms. Agreement not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit any harmful, offensive, or inappropriate content
• Attempt to interfere with the website's operation
• Collect or harvest information about other users
• Misrepresent identity or affiliation with any entity
• Use the website for any commercial purpose without consent

3. Matching Services

This service involves:

• Assessing treatment needs and preferences
• Matching with appropriate treatment facilities
• Facilitating connections between individuals and treatment centers
• Providing information about treatment options

This Service Does NOT:

• Guarantee acceptance into any treatment facility
• Control the quality of care at treatment facilities
• Make medical recommendations or diagnoses
• Provide emergency medical services

4. Third-Party Treatment Facilities

Treatment facilities in the network are independent entities. There is no control, endorsement, or guarantee of:

• The quality of their services
• Their admission decisions
• Their treatment methods
• Their pricing or insurance policies
• Their medical outcomes

Individuals are responsible for researching and verifying any facility before committing to treatment.

5. Disclaimer of Warranties

No warranty is provided that:

• The website will be uninterrupted or error-free
• Matching services will meet expectations
• Any facility will accept an individual for treatment
• Treatment will be successful

6. Limitation of Liability

7. Medical Disclaimer

8. Indemnification

Agreement to indemnify and hold harmless Nashville Recovery, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Use of the website
• Violation of these Terms
• Treatment decisions
• Interactions with treatment facilities

9. Call Recording and Monitoring

Calls to this service may be recorded for quality assurance and training purposes. By calling, consent to such recording is provided.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nashville Recovery or its licensors and is protected by copyright and trademark laws. Images of treatment facilities are used under license and may not be reproduced without permission.

11. Privacy

Use of this website is subject to the Privacy Policy, which is incorporated into these Terms by reference. Review the Privacy Policy for details.

12. Geographic Limitations

These services are intended for use in the United States only. No claims are made that this website or services are appropriate or available for use in other locations.

13. Modifications to Terms

The right to modify these Terms at any time is reserved. Changes will be effective immediately upon posting. Continued use of the website after changes constitutes acceptance of the modified Terms.

14. Termination

Access to the website may be terminated or suspended at any time, without notice, for any reason, including violation of these Terms.

15. Governing Law

These Terms shall be governed by the laws of Tennessee, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Tennessee.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between users and Nashville Recovery regarding the use of the website and services.